Welcome to Filingoo. These Terms and Conditions ("Terms") govern your use of our website, services, and any associated products or communication. By engaging with our services, you agree to the following:
Service Scope
Filingoo provides business registration, tax filing, compliance assistance, and other related professional services as listed on our website or agreed upon in writing.
Timelines
The timelines for service delivery, as communicated or projected by Filingoo, are based on normal working conditions and standard government processing durations.
However, these timelines are subject to change due to:
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Government holidays or non-working days
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Delays or non-responsiveness from government officials
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System downtimes on government portals
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Force majeure events (natural disasters, strikes, etc.)
Filingoo will not be held liable for any delay caused due to these reasons. We will keep you updated of any such changes as and when we are informed.
Pricing and Fees
The prices mentioned for our services are indicative and based on the prevailing government fees and internal cost structures.
Prices are subject to change in the event of:
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Revisions in government fees or taxes
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Additional documentation or procedural requirements
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Cases that require legal or compliance escalations beyond the standard process
In such cases, we will inform you in advance, and services will proceed only upon receiving your confirmation.
Client Responsibilities
You agree to provide accurate and complete information and documents required for the service. Filingoo is not responsible for any delay or failure due to incorrect or delayed information from the client.
Refunds and Cancellations
Refunds will be issued only if services are not initiated or cannot be provided due to our fault. Once a government fee is paid or filing is initiated, no refund shall be applicable.
Limitation of Liability
Filingoo will use reasonable efforts to deliver services as promised but is not liable for indirect, incidental, or consequential damages arising from service delays or non-performance due to reasons beyond our control.
Privacy Policy
All your data is handled as per our Privacy Policy. We do not share your information with unauthorized third parties.
Amendments
Filingoo reserves the right to modify these Terms at any time. Continued use of the services will be considered acceptance of the updated Terms.
Contact
For questions or clarifications, please contact us at admin@filingoo.com
Terms & Conditions
Effective Date: 14-05-2025
Last Updated: 14-05-2025
At Filingoo, we are committed to protecting your privacy and ensuring the confidentiality of your personal and business information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.
Information We Collect
We may collect the following types of information:
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a. Personal Information
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Name, contact number, email address
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Address and identification details (e.g., PAN, Aadhaar)
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Payment information (processed via secure third-party gateways)
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b. Business Information
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Company name, registration number
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Financial records, tax documents, and compliance data
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Government-issued certificates and filings
How We Use Your Information
We use your data to:
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Provide and manage the services you request
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Communicate updates, confirmations, and support
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File documents with government authorities on your behalf
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Improve our services, website performance, and user experience
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Comply with legal obligations
Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
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Government bodies and regulatory authorities (for filings or verifications)
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Our trusted employees and service providers, under strict confidentiality
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Legal authorities when required by law
Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or loss. This includes:
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Secure servers and encrypted communication (HTTPS/SSL)
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Access controls and authentication
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Regular audits and backups
Your Rights
You have the right to:
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Access or request a copy of your data
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Correct inaccurate or outdated information
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Request deletion (subject to legal retention requirements)
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Withdraw consent to marketing or communication
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services implies your agreement to the revised policy.
Contact
For questions or clarifications, please contact us at admin@filingoo.com
Privacy Policy
Effective Date: 14-05-2025
Last Updated: 14-05-2025
At Filingoo, we strive to deliver timely and reliable compliance, registration, and filing services. Due to the nature of our services, we follow a strict no-refund policy once an order is confirmed.
No Refund After Order Confirmation
Once a client accepts the proposal and makes the payment, the service is considered to be initiated. No refund will be issued under any circumstances, including but not limited to:
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Change of mind after payment
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Delays due to client-side inaction (e.g., failure to provide documents)
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Rejections by government departments due to inaccurate or incomplete client data
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Extended processing time by government authorities or portal downtimes
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Any circumstances beyond Filingoo’s control
Exception – Non-Initiation of Service
In rare cases where Filingoo is unable to initiate the service due to internal reasons, and no government filing or work has started, a partial or full refund may be considered at the sole discretion of management. Such cases must be reported within 48 hours of payment.
Dispute Resolution
If you believe a refund request is justified, you may email us at admin@filingoo.com with a clear explanation. Filingoo will review such cases on a case-by-case basis, and our decision will be final and binding.
Contact Us
Contact us : admin@filingoo.com